SHIPPING & POSTAGE INFORMATION

Option 1: – Worldwide Registered Postage (with tracking via Australia Post) to any country including USA and UK is a Flat Rate $12.50 USD. Delivery time is 10-20 days after dispatch.

Option 2:  Faster Worldwide Express Post (with tracking via Australia Post) is a Flat Rate $21.50 USD. Delivery time is 7-12 days after dispatch.

NOTE: This is a flat rate cost no matter if you buy one product or several. Most of our customer’s bundle products to take advantage of our flat-rate option, which significantly reduces delivery costs.
Remember, you do not need a prescription to purchase from us, so this also saves you $$$ on all Genuine Branded pet meds.

Australia Post E-parcel is our choice of postage companies. They provide a quality worldwide registered door to door postage service with tracking, that we have found to be a very reliable for a long period of time.

Option 1: Registered E-parcel post 10-20 days after dispatch.

Option 2: Express post 7-14 days after disptach.

We post pet medications worldwide. USA, Canada, UK, and right up to Russia. Mega Pet Supplies combined with Australia post can deliver your products to you in timely and professional manner.

IMPORTANT DELIVERY INFORMATION: Due to COVID-19 it’s possible longer than stated delivery times on our cheaper Registered Post option can occur. As a result, we recommend selecting our Express post option at checkout.

Our pet medications and other pet products are sourced from within Australia and the United States to bring you great savings. All products are genuine, labelled in English and have the longest expiry dates currently available.

When you know and love a brand of flea, tick or worming product, it’s important to get what you expected. This is our promise to you.

The exact brand you ordered, from the same manufacturer, with the same ingredients and at the same dosage. The same as what you would buy from your vet, 100% genuine, no imitations guaranteed.

Are you sick of paying the high prices that Vets charge for pet medications? We know you love your pet and you should take them to the vet for their checkups however, you shouldn’t be paying any more than you need to. Let us help you obtain the relevant medications required to keep your pet flea and worm-free.

Buy direct from Mega Pet Supplies Pty.Ltd with no RX PRESCRIPTION Required.

PAYMENT & RETURN INFORMATION

Will I be billed in United States dollars and is you store safe for me to use my credit card?

Answer: All our store products are priced in USD. Your credit card will be debited the equivalent of your own local currency at the current exchange rate. Your invoice which will arrive with your goods will be in USD.

Mega Pet Suppplies uses Secure Sockets Layer (SSL) encryption technology and certified safe for internet trading.

Your card details are not stored by Mega Pet Suppplies in any form. This is our protective measure for both the customer and Mega Pet Suppplies against fraud and theft.

If you receive and incorrect product as opposed to what was ordered, Mega Pet Supplies will cover the costs associated with the product return and correct product re delivery.

Return shipping charges are the responsibility of the customer.

We must be notified within 14 days of your order being received. Again, If an incorrect order is received due to our error, a full refund including shipping will be received.

YES – If you decide to cancel the order before dispatch you will receive a full refund less a 2.5% transaction fee. Orders cannot be cancelled after dispatch and the general return policy will apply should you desire to return a product once received.

We can amend your order if you require a product adjustment prior to dispatch only.